iPayMate Inc. is a money services business operating under Canada’s Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), supervised by FINTRAC. Contact: info@ipaymate.com, +1 647 493 8248, 127 Lower Jervis Street, Toronto, Canada.
You must be legally able to enter this agreement, provide accurate identity information, and use the service only for lawful purposes. We may refuse or close accounts where verification fails or risk is unacceptable.
Before you confirm a transfer you are shown the fee and exchange rate that apply. The published fee is a flat 3% of the send amount unless a different figure is shown at checkout. On the wallet path, up to 500 CAD equivalent is typically available in minutes after payment clears to us; the remainder typically reaches the wallet within 3 business days. On the bank path, the full amount goes to the receiver’s bank, typically 7 to 10 days to major banks and 10 to 15 days to others. Times are typical, not guaranteed.
The iPayMate wallet is not a bank account. Wallet rewards are promotional cashback, not interest. Gift cards and prepaid Visa products are subject to issuer terms. Cash funding and cash agent payout are not offered.
You must not use iPayMate for fraud, money laundering, sanctions evasion, or unauthorised third-party sending. We may delay, block or reverse transfers where required by law or risk policy.
We aim to operate a reliable service. We are not responsible for delays caused by banks, card networks, gift card issuers, or events outside our reasonable control. Liability is limited as permitted by law.
See our complaints process. These terms are governed by the laws of Ontario, Canada, and the courts of Toronto, Ontario, subject to mandatory consumer protections where they apply.
We may update these terms. Material changes will be posted on this page with an updated effective date. Continued use after the effective date means you accept the updated terms.
Effective date: 10 July 2026.